Your privacy matters to us. This policy explains exactly what personal data 32 Bet collects, how it is used, who it may be shared with, and how you can control your own information.
A quick summary of the key privacy commitments 32 Bet makes to every player.
All personal information, account credentials, and PKR payment details stored by 32 Bet are protected with industry-standard encryption. Access to stored data is strictly controlled and limited to authorised personnel only.
32 Bet does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used only to operate your account and improve the platform experience.
Payment data processed through JazzCash, Easypaisa, Raast, and bank transfer channels is handled in accordance with the security standards of those providers. 32 Bet does not store full card or wallet credentials on our servers.
We collect only the information genuinely needed to operate your account, process your transactions in PKR, and comply with anti-fraud and responsible gaming requirements. We do not collect data speculatively or beyond what is necessary.
You have the right to access, correct, or request deletion of your personal data. You can also opt out of marketing communications at any time through your account settings or by contacting our support team directly.
32 Bet uses cookies to keep your session active, remember your preferences, and understand how players navigate the platform. We do not use third-party advertising cookies to track you across other websites.
This Privacy Policy explains how 32 Bet ("we", "us", "the Platform") collects, stores, uses, and protects personal information provided by players ("you") when registering an account, using any feature of the 32 Bet website, or interacting with our customer support team.
We take privacy seriously. If you are signing up to 32 Bet from Pakistan — whether to bet on PSL, play slots, enjoy live casino tables, or claim a bonus — you should understand exactly what data we hold about you and how it is handled. By creating an account or continuing to use the platform, you confirm that you have read and accepted the terms of this Privacy Policy.
This policy should be read alongside our Terms and Conditions and Responsible Gaming page, both of which contain additional obligations and commitments relevant to your use of 32 Bet.
Scope: This Privacy Policy applies to all data collected through the 32 Bet website and any associated mobile-optimised pages. It does not apply to third-party websites linked from our platform — please review those sites' own privacy policies independently.
We collect personal data in two main ways: information you provide to us directly, and information generated automatically through your use of the platform.
| Data Category | Examples | Collected By |
|---|---|---|
| Identity Data | Name, date of birth, CNIC copy | Player at registration / verification |
| Contact Data | Email, phone number | Player at registration |
| Payment Data | JazzCash / Easypaisa ID, bank details | Player at deposit / withdrawal |
| Technical Data | IP address, device, browser | Automatic on access |
| Usage Data | Games played, bets, session length | Automatic during platform use |
| Communications | Support chat, emails | Player-initiated contact |
Every piece of data 32 Bet collects is used for a specific, legitimate purpose. We do not process personal data for purposes beyond those described here without first obtaining your consent or being required to do so by applicable obligations.
Your registration details are used to create, verify, and maintain your player account. This includes authenticating your identity when you log in, processing your deposit and withdrawal requests in PKR, and communicating account-related updates to you.
Usage data — including which games you play, how long you stay on the platform, and which features you use — helps us understand what our players value most. This data is analysed in aggregate to improve the overall platform experience, fix issues, and develop new features relevant to Pakistani players, such as cricket betting markets and PSL promotions.
Technical data including IP address, device fingerprint, and transaction patterns is used to detect suspicious activity, prevent multiple account creation, and protect the security of the platform and all player accounts. This is a core use of personal data that we are not able to switch off without compromising platform security.
Play history and account activity data is used to monitor for patterns that may indicate problem gambling behaviour. Where such patterns are identified, we may take proactive steps such as displaying responsible gaming prompts, applying cooling-off periods, or contacting you through your registered email or phone number.
With your consent, we may use your contact details to send you promotional information about bonuses, new games, cricket betting offers, and platform news. You can withdraw this consent at any time through your account settings or by contacting our support team. Withdrawal of marketing consent does not affect the processing of your data for account management or security purposes.
All financial transactions on 32 Bet are processed in Pakistani Rupees (PKR). When you make a deposit using JazzCash, Easypaisa, Raast, a bank transfer, or a debit or credit card, the payment is processed through the respective payment provider's own infrastructure.
32 Bet does not store full card numbers, CVV codes, or complete mobile wallet credentials on our servers. We retain a transaction reference, the associated payment method identifier (such as a masked account number or wallet alias), the PKR amount, and the date and time of the transaction. This information is required to process withdrawals, resolve payment disputes, and comply with anti-money-laundering procedures.
Third-Party Payment Processors: JazzCash, Easypaisa, Raast, and banking partners each operate under their own privacy and data security policies. When you initiate a payment, your financial data passes through their systems. We encourage you to review the privacy documentation of your chosen payment provider.
32 Bet does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or unrelated commercial organisations. There are, however, specific circumstances in which your data may be disclosed to third parties as part of operating the platform legitimately.
We work with a small number of trusted third-party service providers who support platform operations. These include payment processors (JazzCash, Easypaisa, Raast, banking partners), identity verification services used during the KYC process, customer support software providers, and platform analytics tools. These providers are permitted to process your data only as required to perform the service they are contracted to deliver, and are not permitted to use it for their own independent purposes.
Casino and slot games on 32 Bet are provided by third-party game developers including Pragmatic Play and others. When you play a game, certain session data — such as bet amounts, game outcomes, and session duration — is shared with the game provider for the purpose of operating the game and calculating RTP. Personal identity data is not shared with game providers.
We may be required to disclose personal data in response to a lawful request from a court, law enforcement body, or regulatory authority. In such cases, we will disclose only the minimum data required to comply with the request and will notify you where we are legally permitted to do so.
In the event of a merger, acquisition, or transfer of all or part of the 32 Bet business, player data may be transferred as part of that transaction. Players will be notified in advance of any such transfer that materially affects how their data is handled.
32 Bet uses cookies — small text files stored on your device — and similar technologies to operate the platform, remember your preferences, and understand how players use the site. The following categories of cookies are in use.
These cookies are essential for the website to function. They keep you logged in, maintain your session across page visits, and ensure that security features work correctly. These cannot be disabled without breaking core platform functionality.
These remember your language, display settings, and other preferences so that you do not need to re-enter them on every visit. They are set only when you interact with preference controls on the site.
We use aggregated analytics data to understand which pages are most popular, how players navigate the site, and where technical issues occur. This data does not identify you personally and is used only to improve the platform. You can opt out of analytics cookies through your browser settings.
32 Bet does not use third-party behavioural advertising cookies. You will not be tracked across other websites as a result of visiting 32 Bet. You can manage cookie settings through your browser preferences at any time, though disabling strictly necessary cookies will affect your ability to use the platform.
We retain personal data only for as long as it is necessary for the purposes described in this policy. The specific retention period depends on the type of data and the reason it was collected.
When data is no longer required, it is securely deleted or permanently anonymised so that it cannot be linked back to you.
As a 32 Bet player, you have a number of rights in relation to the personal data we hold about you. You can exercise any of these rights by contacting our support team using the contact details in the footer of this page.
You can request a copy of the personal data 32 Bet holds about you. We will provide this within a reasonable timeframe following identity verification.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details directly in your profile settings, or contact support for changes that require verification.
You may request deletion of your personal data in certain circumstances — for example, if you have closed your account and the data is no longer required. Note that some data must be retained to comply with legal obligations and cannot be deleted on request alone.
You can object to the processing of your data for marketing purposes at any time, and withdraw previously given consent. Objecting to strictly necessary processing (such as fraud prevention) may not be possible without closing your account, as it is required for platform operation.
32 Bet implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
While we take every reasonable step to protect your data, no online system can guarantee complete security. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately and change your password. You should also keep your device secure and avoid accessing your 32 Bet account on shared or public devices.
32 Bet is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. The registration process includes age verification steps, and we may request identity documents to confirm that a player meets the minimum age requirement.
If we become aware that personal data has been collected from a person under 18 — whether through a misrepresentation during registration or any other means — we will close the associated account immediately, forfeit any balance, and delete all data associated with that account as promptly as possible.
If you are a parent or guardian and believe that a minor in your household has registered an account on 32 Bet, please contact our support team immediately using the details in the footer. We also recommend activating parental controls on any device that minors may have access to.
18+ Adults Only. This platform is intended for adults aged 18 and above. Gambling responsibly means keeping it as a form of entertainment within a budget you can comfortably afford.
32 Bet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable obligations. When we make material changes, the "Last Updated" date at the top of this page will be revised accordingly.
For significant changes that affect how your data is used, we will make reasonable efforts to notify active players via on-site notification or through your registered contact details. Continued use of the platform after the updated policy has been published constitutes your acceptance of the changes.
We encourage you to review this page periodically to stay informed about how 32 Bet handles your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please get in touch with the 32 Bet support team. Our team is available around the clock to assist you.
You can reach us at the email address displayed in the footer of this website. When contacting us about a data matter, please include your registered account username or email address so that we can locate your records promptly and respond efficiently.
For general platform queries, account issues, payment questions, or responsible gaming support, the same contact channel applies. We aim to respond to all privacy-related requests within a reasonable timeframe.
Your data is protected, your PKR transactions are secure, and your privacy is respected. Create your account today and enjoy cricket betting, live casino, slots, and more.